Privacy Policy
Last updated: May 21, 2026
1. Who we are
Ustaad ("we", "us", "our") operates the website at ustaad.so and related member services. This policy explains how we handle personal information when you use our platform, sign in, enroll in courses, or receive updates.
2. Information we collect
We may collect:
- Account details — name, email address (when you sign in with Google), WhatsApp phone number (when you sign in with OTP), and profile information from your chosen sign-in method.
- Usage data — pages visited, course progress, lesson completion, and general analytics to improve the platform.
- Communications — messages you send us (e.g. email to hello@ustaad.so) and optional WhatsApp updates you receive as a member.
- Technical data — IP address, browser type, device information, and cookies used to keep you signed in and secure sessions.
3. How we use your information
We use personal information to:
- Create and manage your member account
- Deliver courses, lessons, and member-only content
- Send OTP codes and service-related WhatsApp messages
- Respond to support requests and improve our services
- Protect against fraud, abuse, and unauthorized access
4. Sign-in providers
If you use Google Sign-In, Google processes your authentication according to its own privacy policy. We receive basic profile information (such as name and email) needed to create your Ustaad account. If you use WhatsApp OTP, your phone number is used only for verification and account identification unless you opt in to updates.
5. Sharing and retention
We do not sell your personal information. We share data only with service providers that help us run the platform (hosting, database, messaging, and analytics), under contracts that require appropriate safeguards. We retain information while your account is active and as needed for legal, security, or operational purposes.
6. Your choices
You may request access, correction, or deletion of your account data by contacting us. You can stop using WhatsApp-based sign-in or updates by adjusting your account or messaging preferences where available.
7. Contact
Questions about this policy: hello@ustaad.so
